phone
Retail & product orders
American Girl
Company websiteamericangirl.com
PUBLISHED COMPANY CONTACTTOLL-FREE
GO DIRECTLY TO THE COMPANYCall American GirlAll contact options
Check the department and calling region before making contact. The company handles your enquiry directly.
Company sourceSource reviewed 2026-10-26
Toll-free in the listed region. Mobile airtime and international charges may apply.An independent reference. Birch Waypoint is not American Girl’s customer service team. This number belongs to the company; we do not connect, forward or record calls.
CHOOSE A CHANNEL
3 listedContact routes for American Girl
Doll purchases, accessories and an existing order can be discussed through American Girl’s published US and Canada line. A store visit or a Doll Care Center request may need additional details, so identify the purchase or service before calling.
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help
MAKE YOUR ENQUIRY COUNTA few details.
A few details.
A clearer conversation.
Keep private account information for the company’s secure channel.
- 01
Keep the order reference and the item name together.
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For a store service, specify the city and appointment date.
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Use the company’s private channel for the recipient’s address.
COMMUNITY PERSPECTIVE
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Sources & corrections
Dates beside individual contacts refer to their source review. An editorial update does not mean every contact has been checked again.
Entry edited 2026-10-26Suggest a correction- americangirl.com/pages/contact-us
- americangirl.com/