Customer service — US
1-855-233-3120US
Warranty and defective-item questions also have a separate online form.
Warranty and defective-item questions also have a separate online form.
An independent reference. Birch Waypoint is not ASICS’s customer service team. This number belongs to the company; we do not connect, forward or record calls.
The ASICS record is arranged around the company’s documented contact routes. For a damaged delivery, retain the packaging until the seller explains its process. No response speed is inferred from the presence of a phone or website link.
US
Warranty and defective-item questions also have a separate online form.
Warranty and defective-item questions also have a separate online form.
Keep private account information for the company’s secure channel.
Start with the store or marketplace shown on the payment receipt.
Use a private company channel to discuss the delivery address or payment record.
For a damaged delivery, retain the packaging until the seller explains its process.
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Dates beside individual contacts refer to their source review. An editorial update does not mean every contact has been checked again.
Entry edited 2026-10-26Suggest a correction