New and existing orders, including cancellations (US)
For placing an order or help with an existing order, including cancellation. Use the separate shipped-order line after dispatch.
An independent reference. Birch Waypoint is not Blick Art Materials’s customer service team. This number belongs to the company; we do not connect, forward or record calls.
For a follow-up with Blick Art Materials, distinguish the original request from a later development. An item code and a purchase date help distinguish otherwise similar products. A company contact and a directory correction serve different purposes.
US · Monday–Friday 6 a.m.–10 p.m. Central; Saturday–Sunday 7 a.m.–6 p.m. Central
For placing an order or help with an existing order, including cancellation. Use the separate shipped-order line after dispatch.
US
Keep private account information for the company’s secure channel.
An item code and a purchase date help distinguish otherwise similar products.
Start with the store or marketplace shown on the payment receipt.
Use a private company channel to discuss the delivery address or payment record.
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Dates beside individual contacts refer to their source review. An editorial update does not mean every contact has been checked again.
Entry edited 2026-10-26Suggest a correction