Boll & Branch provides a central customer-service number and a form with separate topics for products, shipments and returns. Add an order number when the enquiry concerns an existing purchase, and send supporting images through the company’s form.
An independent reference. Birch Waypoint is not Boll & Branch’s customer service team. This number belongs to the company; we do not connect, forward or record calls.
Use this Boll & Branch entry as a starting point for an enquiry to the business itself. Use a private company channel to discuss the delivery address or payment record. Birch Waypoint does not access or act on the company’s customer records.
US
Boll & Branch provides a central customer-service number and a form with separate topics for products, shipments and returns. Add an order number when the enquiry concerns an existing purchase, and send supporting images through the company’s form.
Keep private account information for the company’s secure channel.
Obtain the seller’s return instructions before sending an item away.
Keep the order reference and delivery tracking number as two separate details.
An item code and a purchase date help distinguish otherwise similar products.
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Dates beside individual contacts refer to their source review. An editorial update does not mean every contact has been checked again.
Entry edited 2026-10-26Suggest a correction