Buckle publishes Guest Services separately from its credit-card provider. Use the guest-services contact for merchandise, orders and store enquiries. A question about a credit-card statement belongs with the issuer named on that statement.
An independent reference. Birch Waypoint is not Buckle’s customer service team. This number belongs to the company; we do not connect, forward or record calls.
For a follow-up with Buckle, distinguish the original request from a later development. For a damaged delivery, retain the packaging until the seller explains its process. The business receiving the request determines its own handling process.
US
Buckle publishes Guest Services separately from its credit-card provider. Use the guest-services contact for merchandise, orders and store enquiries. A question about a credit-card statement belongs with the issuer named on that statement.
Keep private account information for the company’s secure channel.
For a damaged delivery, retain the packaging until the seller explains its process.
Obtain the seller’s return instructions before sending an item away.
Keep the order reference and delivery tracking number as two separate details.
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Dates beside individual contacts refer to their source review. An editorial update does not mean every contact has been checked again.
Entry edited 2026-10-26Suggest a correction