phone
Order and delivery assistance — US
1-877-333-0117US · Mon–Fri 8am–9pm ET; Sat–Sun 9am–5:30pm ET
Carter’s says an order may already be processing when a change is requested.
Company sourceSource reviewed 2026-10-12
Retail & product orders
Carter's
Company websitecarters.com
PUBLISHED COMPANY CONTACTTOLL-FREE
Customer Service Number
1-877-333-0117Order and delivery assistance — US
USMon–Fri 8am–9pm ET; Sat–Sun 9am–5:30pm ET
GO DIRECTLY TO THE COMPANYCall Carter'sAll contact options
Carter’s says an order may already be processing when a change is requested.
Company sourceSource reviewed 2026-10-12
Toll-free in the listed region. Mobile airtime and international charges may apply.An independent reference. Birch Waypoint is not Carter's’s customer service team. This number belongs to the company; we do not connect, forward or record calls.
CHOOSE A CHANNEL
2 listedContact routes for Carter's
The listed Carter's channels are references to the company’s own published destinations. Start with the store or marketplace shown on the payment receipt. A listed route does not imply immediate availability or a guaranteed outcome.
help
Company contact information
Open company contact pageCarter’s says an order may already be processing when a change is requested.
Company sourceSource reviewed 2026-10-12
MAKE YOUR ENQUIRY COUNTA few details.
A few details.
A clearer conversation.
Keep private account information for the company’s secure channel.
- 01
For a damaged delivery, retain the packaging until the seller explains its process.
- 02
Obtain the seller’s return instructions before sending an item away.
- 03
Keep the order reference and delivery tracking number as two separate details.
COMMUNITY PERSPECTIVE
Review guidelinesCarter's reviews
Loading published experiences…
Write a review of Carter's
BEHIND THIS RECORD
Sources & corrections
Dates beside individual contacts refer to their source review. An editorial update does not mean every contact has been checked again.
Entry edited 2026-10-26Suggest a correction- carters.com/customerservice/order-and-delivery
- carters.com/