US customer service
1-866-797-2701US · Daily 9am–midnight UK time; holiday exceptions

US customer service
Check the department and calling region before making contact. The company handles your enquiry directly.
An independent reference. Birch Waypoint is not Charles Tyrwhitt’s customer service team. This number belongs to the company; we do not connect, forward or record calls.
For Charles Tyrwhitt, check the contact’s region and purpose before sharing details of an account. Keep the order reference and delivery tracking number as two separate details. No response speed is inferred from the presence of a phone or website link.
US · Daily 9am–midnight UK time; holiday exceptions
Keep private account information for the company’s secure channel.
An item code and a purchase date help distinguish otherwise similar products.
Start with the store or marketplace shown on the payment receipt.
Use a private company channel to discuss the delivery address or payment record.
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Dates beside individual contacts refer to their source review. An editorial update does not mean every contact has been checked again.
Entry edited 2026-10-26Suggest a correction