phone
Customer service (US)
1-800-672-4399US · 24 hours a day, 7 days a week
Company sourceSource reviewed 2026-09-20
Retail & product orders
Chewy
Company websitechewy.com
PUBLISHED COMPANY CONTACTTOLL-FREE
GO DIRECTLY TO THE COMPANYCall ChewyAll contact options
Check the department and calling region before making contact. The company handles your enquiry directly.
Company sourceSource reviewed 2026-09-20
Toll-free in the listed region. Mobile airtime and international charges may apply.An independent reference. Birch Waypoint is not Chewy’s customer service team. This number belongs to the company; we do not connect, forward or record calls.
CHOOSE A CHANNEL
2 listedContact routes for Chewy
For Chewy, check the contact’s region and purpose before sharing details of an account. Obtain the seller’s return instructions before sending an item away. A source date describes the evidence review, rather than a live service-status check.
website
MAKE YOUR ENQUIRY COUNTA few details.
A few details.
A clearer conversation.
Keep private account information for the company’s secure channel.
- 01
Keep the order reference and delivery tracking number as two separate details.
- 02
An item code and a purchase date help distinguish otherwise similar products.
- 03
Start with the store or marketplace shown on the payment receipt.
COMMUNITY PERSPECTIVE
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Sources & corrections
Dates beside individual contacts refer to their source review. An editorial update does not mean every contact has been checked again.
Entry edited 2026-10-26Suggest a correction