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Retail & product orders

Citizen Watch

Company websitecitizenwatch.com
PUBLISHED COMPANY CONTACTTOLL-FREE

Customer Service Number

1-800-321-1023

US customer care

USMon–Fri 9am–8pm ET
GO DIRECTLY TO THE COMPANYCall Citizen WatchAll contact options

Find the watch model or case information before discussing instructions or service.

Company sourceSource reviewed 2026-10-14
Toll-free in the listed region. Mobile airtime and international charges may apply.

An independent reference. Birch Waypoint is not Citizen Watch’s customer service team. This number belongs to the company; we do not connect, forward or record calls.

CHOOSE A CHANNEL

Contact routes for Citizen Watch

3 listed

The Citizen Watch record is arranged around the company’s documented contact routes. Use a private company channel to discuss the delivery address or payment record. A source date describes the evidence review, rather than a live service-status check.

phone

US customer care

1-800-321-1023

US · Mon–Fri 9am–8pm ET

Find the watch model or case information before discussing instructions or service.

Company sourceSource reviewed 2026-10-14
MAKE YOUR ENQUIRY COUNT

A few details.
A clearer conversation.

Keep private account information for the company’s secure channel.

  1. 01

    An item code and a purchase date help distinguish otherwise similar products.

  2. 02

    Start with the store or marketplace shown on the payment receipt.

  3. 03

    Use a private company channel to discuss the delivery address or payment record.

COMMUNITY PERSPECTIVE

Citizen Watch reviews

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Sources & corrections

Dates beside individual contacts refer to their source review. An editorial update does not mean every contact has been checked again.

Entry edited 2026-10-26Suggest a correction
  1. support.citizenwatch.com/hc/en-us/articles/34496339138583-Is-there-a-Citizen-Customer-Care-Phone-Number
  2. citizenwatch.com/us/en/
  3. support.citizenwatch.com/hc/en-us