Customer service — US
1-800-428-2667US · Daily 8am–midnight ET
The US site lists this line in Get Help; choose the US region before using country-specific support.
The US site lists this line in Get Help; choose the US region before using country-specific support.
An independent reference. Birch Waypoint is not Converse’s customer service team. This number belongs to the company; we do not connect, forward or record calls.
Use this Converse entry as a starting point for an enquiry to the business itself. For a damaged delivery, retain the packaging until the seller explains its process. A company contact and a directory correction serve different purposes.
US · Daily 8am–midnight ET
The US site lists this line in Get Help; choose the US region before using country-specific support.
The US site lists this line in Get Help; choose the US region before using country-specific support.
Keep private account information for the company’s secure channel.
Keep the order reference and delivery tracking number as two separate details.
An item code and a purchase date help distinguish otherwise similar products.
Start with the store or marketplace shown on the payment receipt.
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Dates beside individual contacts refer to their source review. An editorial update does not mean every contact has been checked again.
Entry edited 2026-10-26Suggest a correction