Membership and warehouse (US)
1-800-774-2678US · Mon–Fri 6am–6pm PT; Sat–Sun 8am–5pm PT

Membership and warehouse (US)
Check the department and calling region before making contact. The company handles your enquiry directly.
An independent reference. Birch Waypoint is not Costco’s customer service team. This number belongs to the company; we do not connect, forward or record calls.
Before contacting Costco, decide which part of the purchase or service needs attention. Use a private company channel to discuss the delivery address or payment record. A listed route does not imply immediate availability or a guaranteed outcome.
US · Mon–Fri 6am–6pm PT; Sat–Sun 8am–5pm PT
US · Mon–Fri 5am–8pm PT; Sat–Sun 5am–7pm PT
Keep private account information for the company’s secure channel.
Use a private company channel to discuss the delivery address or payment record.
For a damaged delivery, retain the packaging until the seller explains its process.
Obtain the seller’s return instructions before sending an item away.
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Dates beside individual contacts refer to their source review. An editorial update does not mean every contact has been checked again.
Entry edited 2026-10-26Suggest a correction