Customer care and orders
1-800-222-0544US · Mon–Fri 6am–6pm PT; Sat 6am–5pm PT; Sun closed
Customer care and orders
Check the department and calling region before making contact. The company handles your enquiry directly.
An independent reference. Birch Waypoint is not Hanna Andersson’s customer service team. This number belongs to the company; we do not connect, forward or record calls.
When approaching Hanna Andersson, describe the issue briefly before supplying private identifying details. An item code and a purchase date help distinguish otherwise similar products. The business receiving the request determines its own handling process.
US · Mon–Fri 6am–6pm PT; Sat 6am–5pm PT; Sun closed
Keep private account information for the company’s secure channel.
Obtain the seller’s return instructions before sending an item away.
Keep the order reference and delivery tracking number as two separate details.
An item code and a purchase date help distinguish otherwise similar products.
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Dates beside individual contacts refer to their source review. An editorial update does not mean every contact has been checked again.
Entry edited 2026-10-26Suggest a correction