Consumer Care — product and game enquiries
1-800-255-5516US · Mon–Fri 8am–5pm EST

Consumer Care — product and game enquiries
Check the department and calling region before making contact. The company handles your enquiry directly.
An independent reference. Birch Waypoint is not Hasbro’s customer service team. This number belongs to the company; we do not connect, forward or record calls.
The Hasbro record is arranged around the company’s documented contact routes. Use a private company channel to discuss the delivery address or payment record. A company contact and a directory correction serve different purposes.
US · Mon–Fri 8am–5pm EST
Keep private account information for the company’s secure channel.
An item code and a purchase date help distinguish otherwise similar products.
Start with the store or marketplace shown on the payment receipt.
Use a private company channel to discuss the delivery address or payment record.
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Dates beside individual contacts refer to their source review. An editorial update does not mean every contact has been checked again.
Entry edited 2026-10-26Suggest a correction