phone
Customer care
1-800-527-8029US · Mon–Fri 9am–7pm ET; Sat 10am–6:30pm ET
For a repair or in-store service, identify the store and service reference when speaking to the company.
Company sourceSource reviewed 2026-10-14
Retail & product orders
Kay Jewelers
Company websitekay.com
PUBLISHED COMPANY CONTACTTOLL-FREE
GO DIRECTLY TO THE COMPANYCall Kay JewelersAll contact options
For a repair or in-store service, identify the store and service reference when speaking to the company.
Company sourceSource reviewed 2026-10-14
Toll-free in the listed region. Mobile airtime and international charges may apply.An independent reference. Birch Waypoint is not Kay Jewelers’s customer service team. This number belongs to the company; we do not connect, forward or record calls.
CHOOSE A CHANNEL
3 listedContact routes for Kay Jewelers
This page keeps the available Kay Jewelers contact references together with their source information. Start with the store or marketplace shown on the payment receipt. Any opening hours or conditions should be checked at the current source.
help
website
Official website and contact navigation
Open company contact pageCompany sourceSource reviewed 2026-10-07
MAKE YOUR ENQUIRY COUNTA few details.
A few details.
A clearer conversation.
Keep private account information for the company’s secure channel.
- 01
An item code and a purchase date help distinguish otherwise similar products.
- 02
Start with the store or marketplace shown on the payment receipt.
- 03
Use a private company channel to discuss the delivery address or payment record.
COMMUNITY PERSPECTIVE
Review guidelinesKay Jewelers reviews
Loading published experiences…
Write a review of Kay Jewelers
BEHIND THIS RECORD
Sources & corrections
Dates beside individual contacts refer to their source review. An editorial update does not mean every contact has been checked again.
Entry edited 2026-10-26Suggest a correction