Kohls.com and order questions
1-855-564-5705US · Monday–Saturday 7 am–9 pm; Sunday 10 am–8 pm Central
Kohl’s Card and payment questions use a separate contact listed on the source page.

Kohls.com and order questions
Kohl’s Card and payment questions use a separate contact listed on the source page.
An independent reference. Birch Waypoint is not Kohl's’s customer service team. This number belongs to the company; we do not connect, forward or record calls.
This page keeps the available Kohl's contact references together with their source information. An item code and a purchase date help distinguish otherwise similar products. Any opening hours or conditions should be checked at the current source.
US · Monday–Saturday 7 am–9 pm; Sunday 10 am–8 pm Central
Kohl’s Card and payment questions use a separate contact listed on the source page.
Keep private account information for the company’s secure channel.
Keep the order reference and delivery tracking number as two separate details.
An item code and a purchase date help distinguish otherwise similar products.
Start with the store or marketplace shown on the payment receipt.
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Dates beside individual contacts refer to their source review. An editorial update does not mean every contact has been checked again.
Entry edited 2026-10-26Suggest a correction