Customer Service — English (US)
1-844-903-5346US · Mon–Fri 8am–10pm ET; Sat–Sun 10am–6pm ET
Customer Service — English (US)
Check the department and calling region before making contact. The company handles your enquiry directly.
An independent reference. Birch Waypoint is not Lego’s customer service team. This number belongs to the company; we do not connect, forward or record calls.
The Lego record is arranged around the company’s documented contact routes. Obtain the seller’s return instructions before sending an item away. The linked source can change after its recorded review date.
US · Mon–Fri 8am–10pm ET; Sat–Sun 10am–6pm ET
US · Mon–Fri 10am–8pm ET
Keep private account information for the company’s secure channel.
Use a private company channel to discuss the delivery address or payment record.
For a damaged delivery, retain the packaging until the seller explains its process.
Obtain the seller’s return instructions before sending an item away.
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Dates beside individual contacts refer to their source review. An editorial update does not mean every contact has been checked again.
Entry edited 2026-10-26Suggest a correction