Longines
Check the department and calling region before making contact. The company handles your enquiry directly.
An independent reference. Birch Waypoint is not Longines’s customer service team. This number belongs to the company; we do not connect, forward or record calls.
Contact routes for Longines
A request to Longines is easier to direct when you can name the transaction or product involved. Obtain the seller’s return instructions before sending an item away. No response speed is inferred from the presence of a phone or website link.
A few details.
A clearer conversation.
Keep private account information for the company’s secure channel.
- 01
For a damaged delivery, retain the packaging until the seller explains its process.
- 02
Obtain the seller’s return instructions before sending an item away.
- 03
Keep the order reference and delivery tracking number as two separate details.
Longines reviews
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Sources & corrections
Dates beside individual contacts refer to their source review. An editorial update does not mean every contact has been checked again.
Entry edited 2026-10-26Suggest a correction- longines.com/en-us/customer-service/send-us-your-watch
- longines.com/en-us/contact
- longines.com/en-us/