Sales and service
1-800-449-9128US
The company publishes separate specialty and Spanish-language contacts. Check its current contact page for hours, which differ between published service pages.
The company publishes separate specialty and Spanish-language contacts. Check its current contact page for hours, which differ between published service pages.
An independent reference. Birch Waypoint is not Musician's Friend’s customer service team. This number belongs to the company; we do not connect, forward or record calls.
Use this Musician's Friend entry as a starting point for an enquiry to the business itself. Start with the store or marketplace shown on the payment receipt. A company contact and a directory correction serve different purposes.
US
The company publishes separate specialty and Spanish-language contacts. Check its current contact page for hours, which differ between published service pages.
Keep private account information for the company’s secure channel.
For a damaged delivery, retain the packaging until the seller explains its process.
Obtain the seller’s return instructions before sending an item away.
Keep the order reference and delivery tracking number as two separate details.
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Dates beside individual contacts refer to their source review. An editorial update does not mean every contact has been checked again.
Entry edited 2026-10-26Suggest a correction