Customer Satisfaction — store and service concerns (US)
1-800-755-6759US
Check the department and calling region before making contact. The company handles your enquiry directly.
An independent reference. Birch Waypoint is not O'Reilly Auto Parts’s customer service team. This number belongs to the company; we do not connect, forward or record calls.
When approaching O'Reilly Auto Parts, describe the issue briefly before supplying private identifying details. Keep the order reference and delivery tracking number as two separate details. Written experiences on this directory are separate from a company service case.
US
Keep private account information for the company’s secure channel.
For a damaged delivery, retain the packaging until the seller explains its process.
Obtain the seller’s return instructions before sending an item away.
Keep the order reference and delivery tracking number as two separate details.
Loading published experiences…
Dates beside individual contacts refer to their source review. An editorial update does not mean every contact has been checked again.
Entry edited 2026-10-26Suggest a correction