Products, orders and returns
1-888-235-9763US · Monday–Friday, 9 AM–6 PM ET

Check the department and calling region before making contact. The company handles your enquiry directly.
An independent reference. Birch Waypoint is not Orvis’s customer service team. This number belongs to the company; we do not connect, forward or record calls.
When approaching Orvis, describe the issue briefly before supplying private identifying details. An item code and a purchase date help distinguish otherwise similar products. Any opening hours or conditions should be checked at the current source.
US · Monday–Friday, 9 AM–6 PM ET
Keep private account information for the company’s secure channel.
Obtain the seller’s return instructions before sending an item away.
Keep the order reference and delivery tracking number as two separate details.
An item code and a purchase date help distinguish otherwise similar products.
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Dates beside individual contacts refer to their source review. An editorial update does not mean every contact has been checked again.
Entry edited 2026-10-26Suggest a correction