US customer care
1-800-746-3411US · Monday–Friday 6 am–7 pm; Saturday 7 am–4 pm Pacific
The consumer help article was opened from the official Skechers site. It lists no Sunday hours.

US customer care
The consumer help article was opened from the official Skechers site. It lists no Sunday hours.
An independent reference. Birch Waypoint is not Skechers’s customer service team. This number belongs to the company; we do not connect, forward or record calls.
This page keeps the available Skechers contact references together with their source information. An item code and a purchase date help distinguish otherwise similar products. No response speed is inferred from the presence of a phone or website link.
US · Monday–Friday 6 am–7 pm; Saturday 7 am–4 pm Pacific
The consumer help article was opened from the official Skechers site. It lists no Sunday hours.
Keep private account information for the company’s secure channel.
Keep the order reference and delivery tracking number as two separate details.
An item code and a purchase date help distinguish otherwise similar products.
Start with the store or marketplace shown on the payment receipt.
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Dates beside individual contacts refer to their source review. An editorial update does not mean every contact has been checked again.
Entry edited 2026-10-26Suggest a correction