Use the Thule customer-service page for a product or order question. Record the product name and any fit or installation issue before starting the conversation.
An independent reference. Birch Waypoint is not Thule’s customer service team. This number belongs to the company; we do not connect, forward or record calls.
To prepare an enquiry for Thule, gather the relevant receipt, booking or account record. An item code and a purchase date help distinguish otherwise similar products. No response speed is inferred from the presence of a phone or website link.
US
Use the Thule customer-service page for a product or order question. Record the product name and any fit or installation issue before starting the conversation.
Keep private account information for the company’s secure channel.
Start with the store or marketplace shown on the payment receipt.
Use a private company channel to discuss the delivery address or payment record.
For a damaged delivery, retain the packaging until the seller explains its process.
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Dates beside individual contacts refer to their source review. An editorial update does not mean every contact has been checked again.
Entry edited 2026-10-26Suggest a correction