Tissot
Check the department and calling region before making contact. The company handles your enquiry directly.
An independent reference. Birch Waypoint is not Tissot’s customer service team. This number belongs to the company; we do not connect, forward or record calls.
Contact routes for Tissot
Use this Tissot entry as a starting point for an enquiry to the business itself. Keep the order reference and delivery tracking number as two separate details. The business receiving the request determines its own handling process.
Watch service and replacement straps
1-877-839-5224US · Monday–Friday, 9am–6pm Eastern
A few details.
A clearer conversation.
Keep private account information for the company’s secure channel.
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Start with the store or marketplace shown on the payment receipt.
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Use a private company channel to discuss the delivery address or payment record.
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For a damaged delivery, retain the packaging until the seller explains its process.
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Sources & corrections
Dates beside individual contacts refer to their source review. An editorial update does not mean every contact has been checked again.
Entry edited 2026-10-26Suggest a correction- tissotwatches.com/en-us/contact-us
- tissotwatches.com/en-us/