Customer service
1-800-892-4982US · Mon–Fri 9am–7pm ET; Sat–Sun 9am–5:30pm ET
Order enquiries go to customer service, not the separate corporate-office number.

Order enquiries go to customer service, not the separate corporate-office number.
An independent reference. Birch Waypoint is not Vineyard Vines’s customer service team. This number belongs to the company; we do not connect, forward or record calls.
For a question concerning Vineyard Vines, the purchase or account context helps identify the next step. For a damaged delivery, retain the packaging until the seller explains its process. The linked source can change after its recorded review date.
US · Mon–Fri 9am–7pm ET; Sat–Sun 9am–5:30pm ET
Order enquiries go to customer service, not the separate corporate-office number.
Keep private account information for the company’s secure channel.
An item code and a purchase date help distinguish otherwise similar products.
Start with the store or marketplace shown on the payment receipt.
Use a private company channel to discuss the delivery address or payment record.
Loading published experiences…
Dates beside individual contacts refer to their source review. An editorial update does not mean every contact has been checked again.
Entry edited 2026-10-26Suggest a correction