US customer service
1-866-699-7369US · Mon–Fri 8am–9pm ET; Sat–Sun 9am–6pm ET
The official form separates defective products, order changes and return-status enquiries.

The official form separates defective products, order changes and return-status enquiries.
An independent reference. Birch Waypoint is not Wolverine’s customer service team. This number belongs to the company; we do not connect, forward or record calls.
A request to Wolverine is easier to direct when you can name the transaction or product involved. An item code and a purchase date help distinguish otherwise similar products. No response speed is inferred from the presence of a phone or website link.
US · Mon–Fri 8am–9pm ET; Sat–Sun 9am–6pm ET
The official form separates defective products, order changes and return-status enquiries.
Keep private account information for the company’s secure channel.
Keep the order reference and delivery tracking number as two separate details.
An item code and a purchase date help distinguish otherwise similar products.
Start with the store or marketplace shown on the payment receipt.
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Dates beside individual contacts refer to their source review. An editorial update does not mean every contact has been checked again.
Entry edited 2026-10-26Suggest a correction