phone
Customer service (US)
1-800-927-7671US · 24 hours a day, 7 days a week
Company sourceSource reviewed 2026-09-20
Retail & product orders
Zappos
Company websitezappos.com
PUBLISHED COMPANY CONTACTTOLL-FREE
GO DIRECTLY TO THE COMPANYCall ZapposAll contact options
Check the department and calling region before making contact. The company handles your enquiry directly.
Company sourceSource reviewed 2026-09-20
Toll-free in the listed region. Mobile airtime and international charges may apply.An independent reference. Birch Waypoint is not Zappos’s customer service team. This number belongs to the company; we do not connect, forward or record calls.
CHOOSE A CHANNEL
3 listedContact routes for Zappos
Choosing a route to Zappos starts with the purpose written beside the contact. Keep the order reference and delivery tracking number as two separate details. Any opening hours or conditions should be checked at the current source.
help
website
MAKE YOUR ENQUIRY COUNTA few details.
A few details.
A clearer conversation.
Keep private account information for the company’s secure channel.
- 01
Use a private company channel to discuss the delivery address or payment record.
- 02
For a damaged delivery, retain the packaging until the seller explains its process.
- 03
Obtain the seller’s return instructions before sending an item away.
PUBLISHED ACCOUNTS
Zappos on social platforms
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COMMUNITY PERSPECTIVE
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Sources & corrections
Dates beside individual contacts refer to their source review. An editorial update does not mean every contact has been checked again.
Entry edited 2026-10-26Suggest a correction- zappos.com/
- zappos.com/c/customer-service