Customer service (United States)
1-855-635-9272US · Mon–Fri 8:30am–7:30pm EST; Sat 10am–4pm EST

Customer service (United States)
Check the department and calling region before making contact. The company handles your enquiry directly.
An independent reference. Birch Waypoint is not Zara’s customer service team. This number belongs to the company; we do not connect, forward or record calls.
A request to Zara is easier to direct when you can name the transaction or product involved. Obtain the seller’s return instructions before sending an item away. Birch Waypoint does not access or act on the company’s customer records.
US · Mon–Fri 8:30am–7:30pm EST; Sat 10am–4pm EST
The inherited source review did not confirm this route. Check the company’s current site before relying on it.
Keep private account information for the company’s secure channel.
For a damaged delivery, retain the packaging until the seller explains its process.
Obtain the seller’s return instructions before sending an item away.
Keep the order reference and delivery tracking number as two separate details.
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Dates beside individual contacts refer to their source review. An editorial update does not mean every contact has been checked again.
Entry edited 2026-10-26Suggest a correction